This document lays out how, in accordance with the Data Protection Act 1998, we will ensure that any information collected may be used.

Under the Data Protection Act 1998 you have the right to ask us to provide you with details on any personal information we may hold on you. This request must be submitted by in writing to:

arkclothing.com
Unit 7 Maple Park
Lowfields Avenue
LEEDS
LS12 6HH

Information we collect - part 1.

The following customer data is collected by us as part of the formation of a contract between our customers and us and is necessary for us to enter into said contract with the customer. In addition, some of this data is also collected each time customers request services from us (either via our web site or via written purchase orders):

1. The customer's full name.
2. The customer's full mailing address.
3. The customer's email address.
4. The customer's access username and password.
5. The customer's invoice contact and address if different from 1. and 2.

What is this information used for?

The information collected above is used solely to implement our contract with the customer (Setting up of an account with us, supplying of goods by us and the issuing of invoices by us) and is not disclosed to any third party or used for any other purpose.

Where do we keep this information?

The above information is maintained on an electronic database used solely by us and only available to us.

Information we collect - part 2.

The following information is logged by our web and mail servers when customers contact us by these means:

1. The internet protocol address (IP address) of the computer used to send the request.
2. The version of web browser and the computer operating system used to send the request.
3. The email address of the requestee.

What is this information used for?

This information is used solely for the purposes of implementing the contract between us and the customer, monitoring web and mail usage and the diagnosing and rectifying of problems that may occur.

Where do we keep this information?

The information is maintained on the server logs and is used solely by us and only available to us.

How we use information we collect

RETT Retail Limited uses your information to help us understand your needs and interests and provide you with better services. Specifically, we use your information to communicate with you, to provide service and support and to update you on relevant services and benefits. Occasionally we may also use your information to contact you for market research regarding our products or services. We will always give you the opportunity to opt-out of market research and customer surveys.

Data collected online may also be combined with information you provide through other sources such as product registration, call centres or public events such as trade shows.

Non-personal data is aggregated for reporting about RETT Retail Limited web site usability, performance, and effectiveness. It is used to improve the customer experience, usability and site content.

Who we share it with

RETT Retail Limited will not sell, rent, or lease your personally identifiable information to any other party such as a business partner or a related third party company unless you have given permission to do so. Your permission will be requested when you submit your information.

Protection of your personal information

The personal information that you provide in connection with registering yourself as a user of RETT Retail Limited products, services or e-Newsletters is classified as Personal Information. This Information is protected in several ways. Access by you to your Registration Information is available through a password and unique customer ID selected by you. This password is encrypted. We recommend that you do not divulge your password to anyone. In addition, your personal Information resides on a server that only selected RETT Retail Limited personnel or authorised agents have access to via password.

Use of cookies

When you visit this Site, you can browse the Site and access information without revealing your identity. In order to improve our Site, we use "cookies" to track your visit. A cookie is a small amount of data that is transferred to your browser by a Web server and can only be read by the server that gave it to you. It functions as your identification card, and enables RETT Retail Limited to record your passwords, purchases, and preferences. It cannot be executed as code or deliver viruses.

Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.

For some Web pages that require an authorisation or login, cookies are not optional. Users choosing not to accept cookies will probably not be able to access those pages.

While RETT Retail Limited uses cookies to track your visit to this web site, our Web servers automatically log the IP/Internet address of your computer, RETT Retail Limited does not generally use this information to identify you personally. However, if you expressly provide consent for RETT Retail Limited to "remember" the unique identifier that you select when you register for various activities on the site, that unique identifier will be stored on a cookie on your computer, linked to your registration information, and your navigation path around the site will be tracked. We associate this data to understand how our site and services are being used so we can understand our customers and improve navigation around the site.

External sites

This web site may contain links to other sites. Please be aware that RETT Retail Limited is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Disclosures

To comply with applicable UK laws, we reserve the right to disclose personal information to assist in operating our systems properly and to protect our customers and ourselves. We also reserve the right to disclose information to third parties where a complaint arises concerning the use of this web site.

RETT Retail Limited reserves the right to modify this privacy policy from time to time.